Terms and Conditions

In the interest of both parties, I’ve put together this Terms & Conditions section to ensure full transparency between the designer and the client. This helps protect both sides in the unlikely event of any unexpected issues.

If you have any concerns about the terms below, please don’t hesitate to contact The Equine Design Studio directly to discuss.

Throughout these Terms and Conditions, ‘the designer’ refers to The Equine Design Studio, and ‘the client’ refers to you.

By accepting a quote or paying a deposit, you confirm your agreement to the terms outlined below.

The Equine Design Studio reserves the right to revise these terms, conditions, and policies at any time.

Initial quotes & deposits

A 50% non-refundable deposit is required to secure your design time.

Once a date is agreed for your design to commence, you have 24 hours to pay the deposit. If not received within this time, the slot may be released.

Quotes are valid for 30 days. After this, please get in touch to confirm updated pricing.

After Deposit is Made

Upon deposit payment, the designer is committed to your brief and the price quoted.

If you significantly change the brief or request additional services, a revised quote will be issued and agreed upon before continuing.

If the project is cancelled by the client, an invoice may be issued for time already spent at the designer's hourly rate unless otherwise agreed upon through discussion.

Once a concept or revision is sent, you have 7 days to respond. If no response is received, the project will be deemed closed and invoiced accordingly.

Information Sourcing

The client agrees to provide all required content (text, images, fonts, etc.) in a timely manner.

The client confirms they own or have permission to use all materials provided.

Deadlines

If you have a deadline, this must be discussed before booking.

Any changes to agreed deadlines must be mutually agreed upon.

The designer is not responsible for delays caused by events outside of their control (e.g., illness, emergencies, natural disasters).

Payment terms

Invoices will be sent either upon project completion or on a pre-agreed schedule (weekly, monthly, etc.).

Final payment is due within 14 days of invoicing.

A 5% daily late fee applies to overdue invoices.

No final files will be released until payment is received in full.

Authorial rights

The designer retains the right to showcase completed work in a portfolio, on social media, and for promotional purposes.

If you have privacy concerns (e.g., confidential projects), this must be discussed and agreed in writing before work begins.

Errors & Omissions

It is the client's responsibility to check for spelling, content, and design errors.

Once approved, the designer is not responsible for any errors.

Revisions after approval may incur additional charges.

Ongoing projects

Clients must provide briefs and relevant content at least 48 hours in advance for scheduled graphics or design work.

A 2-week notice is required to terminate or amend an ongoing project agreement unless otherwise agreed.

If terminated immediately, you will be invoiced for all work completed and the notice period.

Revisions for projects

The number of included revisions depends on the package selected. These will be clearly outlined at the time of booking.

Revisions must be requested within 7 days of receiving each design stage or proof.

Additional revisions beyond those included in your package may incur an extra fee. If this is the case, the designer will inform you of the cost and seek approval before proceeding.

Revisions apply to minor adjustments (e.g., colour changes, font swaps, layout tweaks). Any major redesigns or changes to the brief may require a new quote.

Commercial designs

If you intend to resell or redistribute any design work (e.g., as part of a product line or downloadable item), this must be disclosed upfront.

If commercial use is decided later, the client must notify the designer before release. A commercial license may apply.

Designers discretion

The designer reserves the right to decline any project that includes or promotes:

Racism, sexism, homophobia, or hate speech
Animal abuse
Misinformation
Unlawful or inappropriate content
Pyramid schemes or scams

Liability disclaimer

The designer will not be held responsible for any damages, losses, or issues the client’s business may experience as a result of using the designs created, including (but not limited to) loss of income, reputation, clients, or opportunities.

While every effort is made to ensure that designs are accurate and error-free, the designer cannot guarantee that all work will be completely free of errors. It is the client’s responsibility to thoroughly review all materials before approval and use.

The designer will not be liable to the client or any third party for any indirect, incidental, consequential, or special damages, including lost profits, lost savings, or loss of data arising from the use of the designs or services provided.