Terms and Conditions
In the interest of clarity and transparency, the following Terms and Conditions outline the working relationship between The Equine Design Studio and the client.
Throughout this document, “the designer” refers to The Equine Design Studio and “the client” refers to the individual or business commissioning the work.
By accepting a quote or paying a deposit, the client confirms agreement to the terms outlined below.
The Equine Design Studio reserves the right to update or amend these terms and policies at any time.
Initial quotes & deposits
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A 50 percent non refundable deposit is required to secure your design booking.
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Once a start date has been agreed, the deposit must be paid within 24 hours. If payment is not received within this timeframe, the booking slot may be released.
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All quotes are valid for 30 days from the date issued. After this period, pricing may be subject to review.
After Deposit is Made
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Once the deposit has been received, the designer is committed to the agreed brief and quoted price.
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If the client significantly alters the brief or requests additional services, a revised quote will be provided and must be approved before work continues.
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If a project is cancelled by the client after work has commenced, an invoice may be issued for time already spent at the designer’s hourly rate unless otherwise agreed in writing.
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Once a concept or revision has been delivered, the client has 7 days to respond. If no response is received within this time, the project will be considered closed and invoiced accordingly.
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Information Sourcing
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The client agrees to provide all required content including text, images, branding assets, and other materials in a timely manner.
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The client confirms they own or have permission to use all materials supplied to the designer.
Deadlines
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Any deadlines must be discussed and agreed before booking.
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Changes to agreed timelines must be mutually approved.
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The designer is not responsible for delays caused by circumstances outside of their control, including illness, emergencies, or unforeseen events.
Payment terms
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Invoices will be issued either upon project completion or according to a pre agreed schedule.
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Final payment is due within 14 days of the invoice date unless otherwise agreed in writing.
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Late payments may incur statutory interest in accordance with the Late Payment of Commercial Debts Act 1998. This allows the designer to charge interest at 8 percent above the Bank of England base rate, along with reasonable debt recovery costs where applicable.
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The designer reserves the right to suspend ongoing work until outstanding balances are cleared.
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Final files will not be released until payment has been received in full.
Authorial rights
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The designer retains the right to showcase completed work within their portfolio, website, and social media platforms for promotional purposes.
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If confidentiality is required, this must be discussed and agreed in writing prior to the project commencing.
Errors & Approvals
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It is the client’s responsibility to thoroughly check all content, spelling, and details before approving final designs.
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Once approval has been given, the designer is not responsible for any errors identified thereafter.
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Revisions requested after final approval may incur additional charges
Ongoing projects
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For ongoing design work, clients must provide briefs and relevant content at least 48 hours in advance of scheduled work.
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A minimum of 2 weeks notice is required to terminate or amend an ongoing agreement unless otherwise agreed in writing.
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If terminated immediately, the client will be invoiced for all completed work and the applicable notice period.
Revisions for projects
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The number of included revisions varies depending on the selected package and will be confirmed at the time of booking.
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Revisions must be requested within 7 days of receiving each design stage.
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Revisions include minor adjustments such as colour changes, font swaps, or layout refinements.
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Major redesigns or significant changes to the agreed brief may require a new quote.
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Additional revisions beyond those included in the package may incur an extra charge. The client will be informed and approval obtained before proceeding.
Commercial use
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If the client intends to resell, redistribute, or use the design work as part of a product line or digital download, this must be disclosed prior to project commencement.
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If commercial resale is decided after completion, the client must notify the designer before release. A commercial usage licence fee may apply.
Designers discretion
The designer reserves the right to decline any project that includes or promotes:
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Racism, sexism, homophobia, or hate speech
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Animal abuse
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Misinformation
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Unlawful or inappropriate content
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Pyramid schemes or scams
Liability disclaimer
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The designer will not be held responsible for any damages, losses, or business impact arising from the use of the designs created. This includes, but is not limited to, loss of income, reputation, clients, or opportunities.
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While every effort is made to ensure accuracy and quality, the designer cannot guarantee that all work will be entirely error free. It remains the client’s responsibility to review all materials before approval and publication.
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The designer shall not be liable to the client or any third party for indirect, incidental, consequential, or special damages, including lost profits, savings, or data resulting from the use of services provided.